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| Department: | Basic Operations |
| Location: | Hermitage, TN |
We believe in family fun.
We believe in celebrating life’s moments together. We believe in combining activity and an energetic spirit for friends and family to experience. We create spaces where social connectivity, activity, and celebration bring joy, exhilaration, growth, and wellness.
We believe there’s always another opportunity to experience play… another wall to climb, another game of dodgeball, another hoop to shoot, another day to fly on the trapeze, or jump around with friends. Our global presence allows friends and families to share in the excitement of play across various countries, contributing to a happier world.
We celebrate play, accomplishments, and the emotions that come with experiencing free play the Altitude way!
Reports to: Park Management
Party Hosts are responsible for welcoming guests and creating an exceptional party experience. They play a key role in ensuring each celebration is memorable through outstanding service, energetic engagement, and attention to detail. Party Hosts often serve as the final point of contact for guests and have the unique ability to ensure guest satisfaction.
Represent Altitude Trampoline Park with professionalism, positivity, and enthusiasm.
Facilitate creative and entertaining birthday parties.
Schedule, coordinate, and manage party requests and bookings.
Create a fun, energetic, and engaging atmosphere for all guests.
Organize and implement all birthday activities.
Maintain cleanliness in work and party areas before, during, and after events.
Oversee or assist with post-party cleanup.
Ensure a positive guest experience by following our SMILES philosophy.
Complete all party sheets accurately and on time.
Support front desk staff with birthday-related questions and concerns.
Operate the Point of Sale (POS) system for deposits and party transactions.
Collaborate with the management team to support sales and marketing initiatives.
Follow all safety and incident reporting guidelines.
Perform other duties as assigned by management.
High School diploma or equivalent.
Strong verbal communication and interpersonal skills.
Professional, enthusiastic “Altitude attitude” and work ethic.
Excellent organizational and multitasking abilities in a fast-paced environment.
Basic computer skills and familiarity with POS systems preferred.